Hi @mistifier Did you synch your game on your old phone to either King or Facebook ?, if you do you can always find your password by clicking ‘forget your password ‘when you try to log on to your game again, they will send you the instructions how to set up your new password thru your email. But if you don’t you can just read and follow all the instructions on this link https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep Good luck and Have a Crushtatic day :)