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Level 614 - Glitch - Yeti not throwing package

karyn279
karyn279 Posts: 5

Level 2
in Support
I have been stuck on Level 614. There appears to be a glitch where Yeti does not throw the package when the 12 cyan candies are collected. The present (I’m in the Santa costume) just floats and nothing happens. I have a screen shot if that helps.  Thank you. 

Answers

  • karyn279
    karyn279 Posts: 5

    Level 2
    Here is the screen shot. 
  • DreamDancer
    DreamDancer Posts: 303
    So, I started up a game, on level 855 specifically, and select Yeti, Santa Yeti to be exact.
    And experienced the most peculiar bug.
    Yeti would go Ho Ho Ho, have the present in his hands, and when I collected enough blue candies to trigger the toss, nothing.
    The wrapped candy would just magically appear on the screen.
    I restarted my tablet, and same thing.
    I checked with other characters available, Wasted Rabbit was normal, and Pointy Horse was normal, just Yeti had magic happening.
    And after the magic happened, the present would stay floating in front of him.
    Joy, need to screen capture this.
    Started my screen capture, and, Le Sigh, the bug vanished.
    Bummer.
    O.o
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Hello @karyn279

    We are very pleased that you have joined our king community. Here i am, trying to help you.🙏🏻

    Your game was not updated so you faced this problem. Update your app by tapping this link https://play.google.com/store/apps/details?id=com.king.candycrush4&fbclid=IwAR3tk6V4rwnmcTRIyjvfLs-WqA51HCkfY1qzDlSvViD_zcSCZBf7Pa9BKkc

    Give me feedback 
  • karyn279
    karyn279 Posts: 5

    Level 2
    Hello. Please see the attached screen shot and advise. I have the latest version so this does not help. Thank you. 
  • QueenMia
    QueenMia Posts: 12,979
    Hi there @karyn279 @DreamDancer - Welcome to the Community :waving: - Hello @Sukanta_Biswas ;)

    Please make sure to clear cache and cookies and to update to the latest version, that usually solve any issues like this. We've tested Yeti on several levels, including levels 614 and 855 and he was throwing presents as usual. 

    If that should happen again, please take a recording of it as that would help us to investigate! 

    Thanks a lot and happy crushing!

    Psss... If you want some fun, extra Gold and boosters, keep an eye on our Discussions, there's always something to chat about or to win! 
  • DreamDancer
    DreamDancer Posts: 303
    edited May 2019
    QueenMia said:
    Hi there @karyn279 @DreamDancer - Welcome to the Community :waving: - Hello @Sukanta_Biswas ;)
    And now this board is broken because I can't find my post.

    P.S. Game was up to date, and I'm past that level now.

Hey! Would you like to give us your opinion?

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