i bought the gold

Hi @seha2ack and welcome to our adorable Community 😊 I am sorry this happened to you but don't worry, we can solve this together. Please follow the steps on the link below and you will see what to do when your purchase goes wrong including the refund option. 

https://community.king.com/en/candy-crush-friends-saga/discussion/246162/something-wrong-with-your-purchase

Thank you for your understanding. Let me know if you need assistance. Have a wonderful day 🤗