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Level 1330 bug

vald
vald Posts: 5

Level 2
in Support
There is a bug on level 1330. I have several boosts and when I use the character with green, my iPad freezes. I tried it multiple times as it is the recommended character. I’ve lost 3 lives to the same problem. Need help.
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Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Hi @vald
    We would like to welcome you to the king community. Thank you so much for being willing to joining 🤗

    Please provide as much information as we can for this issue as well as a screenshot or video and I will happy to help look into it. For instructions on how to take a screenshot please visit here. 
    Flag · Helpful Sweet Love Haha
  • vald
    vald Posts: 5

    Level 2
    I had a Coloring Candy booster as well as a coloring stick or fish, I don’t remember which. When I used the character who does green Which was the recommended one, it froze every time. If I used either of the other two characters, it worked fine. I can’t recreate it to take a screen shot because I no longer have the boosters. 
    Flag · Helpful Sweet Love Haha
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    vald said:
    I had a Coloring Candy booster as well as a coloring stick or fish, I don’t remember which. When I used the character who does green Which was the recommended one, it froze every time. If I used either of the other two characters, it worked fine. I can’t recreate it to take a screen shot because I no longer have the boosters. 
    What device you're using for this game?
    Flag · Helpful Sweet Love Haha
  • vald
    vald Posts: 5

    Level 2
    IPad 5th generation 
    Flag · Helpful Sweet Love Haha

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