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(FIXED) You DID NOT receive your REWARD at the end of the level/episode?

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Comments

  • ByrentByrent Posts: 1
    Hi @QueenMia, I wrote support about rewards for 1500 or 1520, and I placed second on the bubble gum quest. They sent me here! My ID is 6990316501. Thanks so much!
  • QueenMiaQueenMia Posts: 6,207 Community Manager
    Hi everyone,

    I have now added all the missing rewards! 

    Thanks and happy playing 🍒

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    👉 CCFS - Win Gold bars Here 🍒
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  • QueenReineerQueenReineer Posts: 146 ✭✭✭
    Hello!
    Id 1350768375
    Level 1780
    Thanks a lot!
  • QueenMiaQueenMia Posts: 6,207 Community Manager
    Hi there @QueenReineer, how are you?
    The issue has been fixed last week - Are you still missing the rewards box when moving to a new Episode?



    Welcome to the King Community!
    No account yet? Sign up here in 2 seconds!



    👉 CCFS - Win Gold bars Here 🍒
    🌟 Beat our Superstars and get free boosters - Check here  🎉

    It's going to be Friend-Tastic ❄️ Find out more here for a chance to win 10 Gold bars!

    👉 CCJS - Gold bars here 🍭
  • QueenReineerQueenReineer Posts: 146 ✭✭✭
    Hi! Level 1800
    ID 1350768375
    Ty!!!
  • QueenReineerQueenReineer Posts: 146 ✭✭✭
    wakeupgen said:
    4313480295
     Was wondering what was happening. Also seems to jump forward to the next level after every win skipping the moving animation
    520
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  • QueenMiaQueenMia Posts: 6,207 Community Manager
    Hi @QueenReineer - This issue has bee fixed last month :) If you're still having issues with these, make sure you update the game to the latest version ;) 

    Welcome to the King Community!
    No account yet? Sign up here in 2 seconds!



    👉 CCFS - Win Gold bars Here 🍒
    🌟 Beat our Superstars and get free boosters - Check here  🎉

    It's going to be Friend-Tastic ❄️ Find out more here for a chance to win 10 Gold bars!

    👉 CCJS - Gold bars here 🍭
  • SiconSicon Posts: 1
    Player: 1412891039

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  • MyPenguinMyPenguin Posts: 1
    ID: 11047348947
    Current level: 156
    I am new, did a search and found this post. Some rewards are missing. Please help.
    Thanks!
  • QueenReineerQueenReineer Posts: 146 ✭✭✭
    QueenMia said:
    Hi there @QueenReineer, how are you?
    The issue has been fixed last week - Are you still missing the rewards box when moving to a new Episode?


    So sorry!!! Never saw this message. Yes, it Is exactly the same. AND now it happened again level 1820. Regards and sorry again!
  • QueenReineerQueenReineer Posts: 146 ✭✭✭
    I just saw that the game does not update by itself and the app does not ask me if I want it to update. May be because I changed my mobile? 🧐 Anyway, I am updating it right now, so I 'll let you know what happens when I finish 1830. (June next year, probably🤪)
    Ty again for your patient and constante support.
    Regards!

  • Melissa_BurrisMelissa_Burris Posts: 3
    edited November 23
    No end of level rewards for: 841-860, 861-880 and 881-900. Game ID is 1818186157. I play on iPad, perhaps the problem has not been fixed for all devices. Thank you
  • rodeoblondy82rodeoblondy82 Posts: 3
    Second time playing bubble gum event and no rewards at the end. I was sitting second on my team. Thanks @QueenMia
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