Why when I started my level, I made one move and it said, "no more moves". I lost a life.

Hello @NatalaSlay A Warm Welcome to the Candy Friends section of our friendly King Community  

I am sorry to hear about the issue in your game!!  And I am not sure whether the Life can be replaced!!  I will have to ask the Friends Community Team Manager about it!    

I need few details from you please::

1) What level were you playing when this happened?
2) What device you are using to play the game?
3) Did you have the "Pre-game" charged boosters while playing the game?
3) How many times did this happen till now?  Will it be possible for you to take a screenshot of the board if it happens again?
4) Can you write your game user ID number... this link will help you to look for it --- Find my User ID Number

Please tap on "Type your Comment" box located below to write back.  To post the Screenshot, tap on "Attach Image" icon located in the tool-bar (a little farther to Emoticon), then select "Choose Files" to upload the screenshot from your device. 

Talk to you soon!  Have a great rest of the day/evening!