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I have no Christmas Calendar

MrsRomero002
MrsRomero002 Posts: 5

Level 1

And I just found out that some people can watch videos and get extra lives and I've never had that chance before, can someone help pls

Answers

  • Jaglie
    Jaglie Posts: 2

    Level 1

    Why cant I use the gold bars I have and I dont heav a christmas calendar either???
  • PummyRaj
    PummyRaj Posts: 44,156
    edited December 2019
    Hello @MrsRomero002 and @Jaglie

    Warm Welcome to the Candy Friends section of our friendly King Community :) 
     
    I am sorry to hear that you do not have the Christmas Calendar in both your games!!  

    Please try these steps if the event is hidden but is not appearing due to some glitch::  Force close the App ---> Clear cookies / cache ---> Restart your device after shutting it down for 2 to 3 minutes.  Now, log back into the game and check if the event is back.  If not, shut it down again for 1 to 2 more times and check!  This worked for few other players, may be it would be for you too!!

    If it still did not work, please post your game user ID number with the help of this link  https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it

    Please post back and let me know how it went with rebooting your system.  Also, and don't forget to post your game ID number.  Your ID is the important tool to look into your game!  

    **  If you tap on "Type your Comment" box located below, you will be able to write back :+1:  

    Talk to you both soon!  Have a great rest of the day/evening!    
  • PummyRaj
    PummyRaj Posts: 44,156
    edited December 2019
    @MrsRomero002 Let's find out about the Holiday event first, then worry about the Free Ad Videos for moves & Lives!

    Does it sound OK?

    Talk to you soon!  Have a great week ahead :)
  • PummyRaj
    PummyRaj Posts: 44,156
    Hello again @Jaglie =) 

    Let's keep this discussion thread to talk about the "Holiday Calendar" only.  

    Not able to use your Gold Bars can be a big discussion as we have to take more details.  Hence, please open a new thread through this link  https://community.king.com/en/candy-crush-friends-saga/post/question/support1  and post your question about the Gold Bars issue over there!

    Hope it made sense!  Have a great week ahead!
  • MrsRomero002
    MrsRomero002 Posts: 5

    Level 1

    Here is my ID 8414348869
  • MrsRomero002
    MrsRomero002 Posts: 5

    Level 1

    @PummyRaj I send my ID number , and the problem hasn't been solved 
  • jotinha
    jotinha Posts: 3

    Level 1

    Same problem here. I don't have the holiday calendar.

Hey! Would you like to give us your opinion?