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I don't have the Xmas event!
Kittysaurus
Posts: 3
Level 1
in Support
Answers
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Hi there @Kittysaurus , and I wish you a warm welcome to the Support Section of our beloved Candy Crush Friends Community!
I'm very sorry to hear you've been having trouble getting the Xmas Event in your game!
I would like to ask if you have recently powered off/restarted your device? 🤔
I personally had to turn my device off for about 5-10 minutes, and then when I turned it back on I got the Xmas Event in my game
Please let me know if that helps you, but if not then we'll try something else
Looking forward to hearing back from you, and hopefully assisting you with this issue!
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Hello @Kittysaurus A Warm Welcome to the Candy Friends section of our friendly King Community
Since you have provided your game ID number in a different thread already, I have escalated the issue in your game to our Friends Community In-charge! https://community.king.com/en/candy-crush-friends-saga/discussion/272474/i-have-no-advent-calendar-despite-updating#latest
But, please do follow the trouble-shooting steps suggested by my friend @SeraphicStar, in above message.
If they work out and you get the event in your game, please post back and let us know. I will remove your ID from the list of our Community Team.
Please post back by tapping on "Type your Comment" box located below to reply to our posts.
Thank you for posting in the Community! Have a great rest of the weekend
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