Missing reward in Holiday event

King_admin · December 2019

This discussion was created from comments split from: Week 3 DY 4 Holliday Calendar.

Plee · December 2019

Just completes day 4 week 3 and the game just finished. Screen was captured. Playing on the IPad Pro, iOS 12. Contact info on file. This glitch happened to me in week two as well.

TNGP · December 2019

I did not receive my calendar reward for passing day 4 today

QueenMia · December 2019

Hey @Plee, hi @TNGP 🤗

And welcome to the Community!

Please note that in order to collect all rewards you must collect the in-game Candy Surprises that appear on various blockers on the level as well - Maybe you are missing one or two?

Image: https://us.v-cdn.net/6030983/uploads/editor/3r/818sd3rly6eb.png

Let us know!

Thanks🍒

asarah3232 · December 2019

I had the same problem. I collected the in-game candy but did not get a reward for today’s level. Week 3 day 4 of holiday calendar. GameID 10746364037

Sofia1992 · December 2019

Hey.. Hi @QueenMia...
I have the same problem too.
I had completed the level 4 of week 3 in Holiday Calendar but I didn't get a gift box too today.
In previous days of week 3 in Holiday Calendar, I didn't have that trouble.

My id is 10744198427 .

Plee · December 2019

I completed the game and it told me come back in 23 hours. No holiday daily reward.

Ragnar7998 · December 2019

@QueenMia

Hi!, I didn't recieve my holiday award for week 3 day 4 and the application was suddenly closed after finishing the game.

Thank you in advance

ID: 9821248446

coffeeandthebass · December 2019

QueenMia said:

Hey @Plee, hi @TNGP 🤗

And welcome to the Community!
Please note that in order to collect all rewards you must collect the in-game Candy Surprises that appear on various blockers on the level as well - Maybe you are missing one or two?
Let us know!
Thanks🍒

-I made sure I did this and there was still a glitch

Plee · December 2019

There was no option to collect the reward. The only option presented was next.

Rebecca_Lee77 · December 2019

I was unable to collect the reward for Level 4 week 3. I had collect the box that is attached to one of the candies but no reward

Missing reward in Holiday event

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