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Missing reward in Holiday event
King_admin
Posts: 3,790 
in Support
This discussion was created from comments split from: Week 3 DY 4 Holliday Calendar.
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Comments
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Just completes day 4 week 3 and the game just finished. Screen was captured. Playing on the IPad Pro, iOS 12. Contact info on file. This glitch happened to me in week two as well.
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I did not receive my calendar reward for passing day 4 today
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I had the same problem. I collected the in-game candy but did not get a reward for today’s level. Week 3 day 4 of holiday calendar. GameID 10746364037
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I completed the game and it told me come back in 23 hours. No holiday daily reward.0
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@QueenMia
Hi!, I didn't recieve my holiday award for week 3 day 4 and the application was suddenly closed after finishing the game.
Thank you in advance
ID: 98212484460 -
QueenMia said:Hey @Plee, hi @TNGP 🤗
And welcome to the Community!
Please note that in order to collect all rewards you must collect the in-game Candy Surprises that appear on various blockers on the level as well - Maybe you are missing one or two?
Let us know!
Thanks🍒
-I made sure I did this and there was still a glitch0 -
There was no option to collect the reward. The only option presented was next.0
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I was unable to collect the reward for Level 4 week 3. I had collect the box that is attached to one of the candies but no reward0
