Why didn't I get my reward

amysandall · December 2019

I won day6 add week2 the holiday calendar I want Candy crush Friends game and did not get my reward I was just wondering why this happened

PummyRaj · December 2019

Hello Amy @amysandall Hope you are having a nice Saturday 🤗

I am very sorry to hear about the issue with the Holiday Event reward!! There were few more players who have complained about the same issue in last couple of days!! I have already escalated this issue to the Friends Community In-charge... I am collecting this below info to send it over....

Can you please post the details of...
1) your game user ID number -- this link will help you "Find Game ID Number"
2) Device you are using
3) Version you have

Talk to you soon! Have a wonderful weekend!

CherylKay · December 2019

I did not get my reward for winning week 2 day 6 of the holiday calendar. I would like to receive this reward.

ffs · December 2019

Completed day 6, week 3 Christmas challenge and did NOT receive REWARD.

Why didn't I get my reward

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