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No more gift at thé end of a world
Cyrilleaman
Posts: 9
Level 1
in Support
Hi, since a good time, i don't receive thé gift when i finish a map. Is it normal ? Thank you for you answer
0
Answers
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Hello @Cyrilleaman, Hearty Welcome to our friendly King Community
I am very sorry to hear about the issue in your game!! To answer part of your question, NO! It is not normal to "not receive the End Map Reward"!! You said, since a good time, do you remember when did it start?
Couple of months ago or so, there was a glitch/bug in the game that has caused this issue! But, it was all taken care by the King Studio and was fixed a while ago
Can you please post below details --->
1) When did the problem start in your game?
2) What version do you have right now?
3) Your game user ID number -- this link will help you to look for it Find My ID
Please tap on "Type your Comment" box located below to reply back.
Talk to you soon! Have a great rest of the weekend!
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Hi,
My ID player is 1005586643.
I don't remember when the problem begin, but i think it's more 2 months...
And the version number is 1.27.6
Thank you for your answer.0 -
Hi,
No answer?
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Hello @Cyrilleaman, Hope you are having a nice Saturday
First of all, wish you a Very Happy, Healthy and Prosperous New Year 🤗
I apologize for my delayed reply... it has been a very busy week during the Holidays and New Year's!
I am sorry to know that you have not been receiving the "End Map" reward from past few months!! Do you remember how many episodes you might have finished? I will request our Friends game Community In-charge to help you out with this. But, they would want to know how many you have missed (if not to be exact, probable count also will do)!
All of the team are off for the weekend, and will be coming back on Tuesday. I will get back to you with an update on either late Tuesday or Wednesday
Hope this made sense! Talk to you soon!
Have a great weekend and a wonderful New Year
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hello,
I think i don't have at least 8 or 9 "end map" reward...
thank you for your anser
Cyrille0 -
Hello Cyrille @Cyrilleaman
Thank you! I will get back to you with an update on late Tuesday or Wednesday
Until then, please be patient with me!
Talk to you soon! Have a great rest of the weekend 0 -
Hello,
I think we should have a gift every 2 times that way its not super easy im mean c'mon guys be challenging.
Thank you!
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Hello,
I'm sorry, but I don't have an update yet, about my problem. Is that normal?
Cyrille0 -
Hi,
I just passed another end map this morning, and still don't have the gift....
Where is the update?0 -
Hello @Cyrilleaman, I am very sorry for not getting back to you!
I did not get a chance to inform the Community Manager last week as I got a bit busy with my personal life! I sincerely apologize for that 🙏🏻
I will send a note to the Community Manager this evening and wait for their response till tomorrow! They are off for the weekend
Talk to you tomorrow! Have a great rest of the weekend 0
