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Why has the Dunk the Cookies Challenge Disappeared?

2

Answers

  • ffs
    ffs Posts: 142
    Thanx @PummyRaj for the response. It's fixed now👍
  • PummyRaj
    PummyRaj Posts: 44,577
    Very glad to know that @christine88 and @ffs🤗 
  • shonadog12
    shonadog12 Posts: 3

    Level 1

    Cookie dunk is missing from iPad but not iPhone. I had 2 levels down and finished third when I noticed it was missing. I want my challenge back. I have 14 days left on it.
  • tagplus2
    tagplus2 Posts: 1

    Level 1

    I’ve tried all the above mentioned fixes including winning 3 more levels.
    ID 1378092590
    Playing on iPhone.
  • shonadog12
    shonadog12 Posts: 3

    Level 1

    Nothing has worked. Now also gone on iPhone 
  • PummyRaj
    PummyRaj Posts: 44,577
    Hello @tagplus2, and @shonadog12, Hearty Welcome to our friendly King Community :) 

    @tagplus2, Thank you very much for providing your details :+1:  Can you please also post the version number you have? 

    @shonadog12, can you also please provide your details?  
    1) Device you are using to play the game;
    2) Version you currently have;
    3) Your game user ID number;  I have inserted the link to find the ID, in one of my above comment.  

    Talk to you soon!  Have a great rest of the weekend =)
  • shonadog12
    shonadog12 Posts: 3

    Level 1

    edited January 2020
    PummyRaj

    1026868156 ID
    1.29.4 version 
    iPhone and iPad 
  • tnab
    tnab Posts: 31

    Level 3

    Hi @PummyRaj

    Having not heard back from you, I decided to delete the game and reinstall. However, the cookie challenge did not return and instead the jelly queen challenge reappeared, which I had already completed (and has since finished). A new cookie challenge has begun, but the old one with my progress is lost.

  • tnab
    tnab Posts: 31

    Level 3

    Hi @PummyRaj

    Not sure if you saw my previous message, so copying it again for you:

    Having not heard back from you, I decided to delete the game and reinstall. However, the cookie challenge did not return and instead the jelly queen challenge reappeared, which I had already completed (and has since finished). A new cookie challenge has begun, but the old one with my progress is lost.

    February 9

  • PummyRaj
    PummyRaj Posts: 44,577

    Hello @tnab Hope you are having a nice day/evening 🤗

    Very Sorry for not getting back to you earlier! I have not received your tag for some reason from previous comment!!

    I will send a heads-up again and see what's going on. The team has already left home as it is end of the day for them, where they are located.

    I will get back to you within next 2 days for sure.

    Thank you so much for your patience and understanding! Have a wonderful rest of the day/evening! 🌺

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