Why do I have to refresh my game every time I complete a level?

Billysgirl08 · February 2020

Every time I finish a level, I have to refresh my game in order to play the next level.

PummyRaj · February 2020

Hello @Billysgirl08, Welcome Back to our friendly King Community

I am sorry to hear about the issue in your game

Can you please tell me which game you are having this issue in?

And why are you "refreshing" your game every time after completing a level? Is the game asking you to refresh and you are forced to do it OR something else is happening?

Do you see any pop-up that tells you to refresh the game?

Can you please provide more details for us to better understand the issue? Also, if you can post a screenshot of the Pops-ups (that is, if you see any), would be very useful!

** Please tap on "Type your Comment" box located below to reply back with many details. And to post the screenshot, tap on "Attach Image" icon located in the tool-bar (a little farther to Emoticon), then select "Choose Files" option to upload the image from your device.

Talk to you soon! Have a great rest of the day/evening!

Billysgirl08 · February 2020

The game is Candy Crush Soda Saga. After I complete a level, it will not let me click on the next level. I have to click to refresh the page at the top of the screen. I am on level 840+ and I love this game, but this is very irritating. Please fix it and compensate me for this ongoing problem

PummyRaj · February 2020

Hello @Billysgirl08 Thank you for replying back and explaining more about the issue 👍️

Can you please tell me which device you are using to play the game? And if you are playing on a Mobile device, what version do you have right now? Are you logged into the game through Facebook OR Kingdom account?

Once you provide those details, I will get back to you :)

Talk to you soon! Have a great rest of the day/evening!

Why do I have to refresh my game every time I complete a level?

Answers

Categories