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How do I get my original candy crush saga back and friends

jtalley53
jtalley53 Posts: 2

Level 1

I need my original candy crush saga back with my original friends 

Answers

  • tmim alqarni
    tmim alqarni Posts: 51

    Level 3

     Logged in the e-mail automatically older friends back
  • PummyRaj
    PummyRaj Posts: 42,998
    edited January 2020
    Hello @jtalley53, Hearty Welcome to our friendly King Community :) 

    I am very sorry to say that I am not able to understand the issue you are having in the game?  Can you please explain a bit more about the issue and tell me what's happening?  

    I understood the part about "loosing your friends" (or not able to see them anymore) in the game!  Are you not seeing any of them in your friends' list?  Or their pictures are gone and you can empty silhouette? 

    What do you mean by "you want the old Candy Crush back"?  Did the way how the game appears in your device, changed? 

    Does it look like "some kind of frame" and the icons for "Lives" and "Gold Bars" were moved to the left side of the screen?  Or is it something else? 

    Please tap on "Type your Comment" box located below to write back :+1: 

    Talk to you soon!  Have a great rest of the day/evening!   
  • dmorga1
    dmorga1 Posts: 1

    Level 1

    I’m trying to find my candy crush game that l played two weeks or so ago.

  • PummyRaj
    PummyRaj Posts: 42,998

    Hello @dmorga1 Hearty Welcome to our friendly King Community 🤗

    I need you to answer few questions for me to assist you properly, please!

    1) Can you tell me which device you have used to play the game? Is it s PC or a mobile device?

    2) Have you just started playing the game OR have you played before?

    3) If you played on a PC, do you remember whether you have created an account to log-in / save the game?

    4) If you used a mobile device, do you remember "installing" the game?

    Please post back and let me know these details. You can simply type your reply in the empty comment box given below.

    Talk to you soon! Have a great rest of the day/evening!

  • sarahfrias221963
    sarahfrias221963 Posts: 2

    Level 1

    I lost my progress when l switched phone.l was on level 963 and now l am back to level 2

  • PummyRaj
    PummyRaj Posts: 42,998

    Hello @sarahfrias221963 A Warm Welcome to our friendly King Community 🤗

    I am sorry to hear about the issue in your game! Can you please tell me something...

    Have you saved your game before on your old phone? Or have you just downloaded the game and played it?

  • sarahfrias221963
    sarahfrias221963 Posts: 2

    Level 1

    Only downloaded and play

  • karenmorton17
    karenmorton17 Posts: 1

    Level 1

    I’m having the same issue! I have managed to get back the level I had but none of my Facebook friends who play candycrush are present. I can’t ask for lives now

Hey! Would you like to give us your opinion?