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All my boosters disappeared. Not playing this game anymore

suepe
suepe Posts: 2

Level 1

Why did my boosters disappear?????

Answers

  • PummyRaj
    PummyRaj Posts: 44,040
    Hello @suepe, Hearty Welcome to our friendly King Community :) 

    I am very sorry to hear about the issue in your game!!  Can you please tell me how it happened?

    1) Did you reinstall the game on a different device or the same device?  Or did your game crash for some reason?

    2) Can you please tell me which game it is -- as there are many King games, and would like to make sure about it, if I need to escalate the issue to the Community Game In-charges!

    3) Did you "Accept" the terms & conditions OR "Update" the game?

    Please post back and let me know about above questions, so that we/you know why it happened! 

    ** Please tap on "Type your Comment" box located below. 

    Hope everything works out fine and you will enjoy the game again!  Have a great rest of the weekend!     
  • suepe
    suepe Posts: 2

    Level 1

    I did not do anything different. I open the game on my laptop every morning to play Farm Heroes Saga. On Tuesday or Wednesday I noticed all my boosters were gone. I did not update, reinstall nor did my game crash
  • dorammitchell56
    dorammitchell56 Posts: 1

    Level 1

    Same thing happened to me when I played Candy Crush soda.

  • mafong
    mafong Posts: 9

    Level 2

    Hi i did not reinstall the game , and the game I played. Is candy crush jelly , and I did accept the new term and click the box and agree, thx for the help, please help me solve the problem🙏🏻🙏🏻

  • mafong
    mafong Posts: 9

    Level 2

    And yes I did update the game , I don’t even know what happen? My wife she been playing the royal championship long time ago, I thought is just because my level is not high enough, but I’ve been waiting for a long time and I still can’t even see the event ,

Hey! Would you like to give us your opinion?