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My candy crush app will not open past the orange KING screen
jacquelineford
Posts: 1
Level 1
in Support
I have no connected to facebook or made an account on my I phone plus. However I'm past level 1000 and I do not want to lose my progress while deleting and reinstalling the app. Can anyone help?
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Answers
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Hello @jacquelineford, and welcome to the sweetest community around! Please check the article found at the link below for info regarding your issue. I hope it helps!
https://community.king.com/en/candy-crush-saga/discussion/246151/how-to-get-your-level-and-progress-back/soporto.king.com/contact
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Candy crush will not open stuck on blank orange screen
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Hi @BrendaJill . Welcome to our Community
You may have noticed this message already on King.com. That the Flash Player version of the game is no longer supported.
If you get this message in the game on Facebook, please make sure to play on a HTML5 supported and updated browser to be able to continue playing. For more help on this head over HERE.
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Welcome to Sweet King Community! 👑
Very sorry for your reply because unfortunately Flash Player has no longer to be used on any King's Games with PC Devices due to Flash Player End Of Life (EOL) right now. 😔
But you can download this game then save your progress (Mobile Devices) :
🍬Candy Crush Saga: play it HERE !
Or if you have playing your game via laptop and using Microsoft, the app is downloadable free from Microsoft site. After you downloaded it, please log in your game with your King account and you're ready to go. All your progress and lives will be saved.
Or you can download HTML5 here (Any PC Devices) that you can continue playing next new levels and something news on any King's Games with Facebook 😊
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
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Hello Game Expert, Superstar and CM, Candy Crush Jelly has never run in Flash Player since it was released on Facebook. So don't mention it.
About your issue, when you play on Facebook, your progress is automatically saved on your Facebook account. So you don't need to worry about losing progress. If you are playing on mobile, remeber to log in your Facebook accout to sync your progress.
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Hello
Second day that I'm getting the orange screen on my PC. I've tried everything above, nothing helps.
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Welcome to Sweet King Community! 👑
Very sorry for your reply because unfortunately Flash Player has no longer to be used on any King's Games with PC Devices due to Flash Player End Of Life (EOL) right now. 😔
But you can download this game then save your progress (Mobile Devices) :
🍬Candy Crush Saga: play it HERE !
Or if you have playing your game via laptop and using Microsoft, the app is downloadable free from Microsoft site. After you downloaded it, please log in your game with your King account and you're ready to go. All your progress and lives will be saved.
Or you can download HTML5 here (Any PC Devices) that you can continue playing next new levels and something news on any King's Games with Facebook 😊
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
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Hi dear.
The fix has been reached out. I hope your game is working fine now but in case if you still have any issues please feedback us.
Thanks and have a nice time ahead.😀
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