Candy Crush Jelly Saga

Discussions
Latest news about Candy Crush Jelly Saga
Support
Get help & check the FAQs
Contests
Win Gold Bars and more!
Ideas
Help us make the game even sweeter
Level Tips & Help
Off-topic

1309 Keeps interrupting game. It moves by itself

Good afternoon. I'm on 1309 and it keeps said I press the quit button. Or I would move the candy one way. And it would go the opposite way. Can someone check on the game for me? Thanks. QueenB

Welcome! 👋

Comments

Cat-13

Thanks I reported it.

Creative_Elsa

Hi @Cat-13, there was a problem reported where it shows lives on the envelope but when you open it there is nothing there. You can follow that message here and add your comments there. I'm sure that is where they are going to keep making updates until it's fixed.

Cat-13

Elsa people gave given me lives but I'm unable to retrieve them. It's a new look on my game. Do you know what is going on?

Cat-13

Elsa, I'm on 1317 which is "suppose" to be easy.

As you go higher, the ones that are "suppose to be easy" are NOT anymore. The ones that are hard, translation: It means "not fun ". The super difficult or with the "queen", Expect to hit the quit button all the time. REALLY NOT FUN. Expect it to take a week or more. But it's best to walk away so not to get too frustrated at the game.

1317 is NOT repeat NOT easy. The fishes ruin the game. I've tried clicking on the place where I want the fish to go. Sometimes it works. Most times, no. They randomly go elsewhere, instead of helping me. Or help Larry and the Queen. I could have won many times if we could control them.

Creative_Elsa

I think there is something wrong with the fish in all the games. Players are reporting different things. I can't remember now if it was this game or another game that someone wrote that if they click on the fish before starting the level it's only showing 1 fish swimming and it should be 2. When I checked my game it was 2. It might have been Jelly.

Cat-13

Elsa I'm now on 1314. Why don't the Fish help me instead of Larry? I've had the same problem with the Queen. Is there anyway we can control these fishes?

Creative_Elsa

I love good news! Thanks for letting me know.

Cat-13

Elsa it's working as of today. Perhaps they fixed it over the weekend. Thank you so much. Now to out do this Queen :-( I'm always hitting the quit button sometimes after only 3 tries. The game always seem to be in her favor. Even when I have boosters. They always work for her. Going on a week with this woman..:-(

Creative_Elsa

Hi @Cat-13, how are you doing today? It's great hearing from you but not about a glitch. I can't remember now if you are playing on mobile or computer. Let's try some troubleshooting to see if it clears up. Clear the history, make sure that you have the most recent version of the game and if mobile make sure that you have the most recent operating system. Then click on one of these below. Let me know if that makes a difference.

Browsers

https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update

IOS

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

Android

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

Comments

Cat-13

Thanks I reported it.

Creative_Elsa

Cat-13

Elsa people gave given me lives but I'm unable to retrieve them. It's a new look on my game. Do you know what is going on?

Cat-13

Creative_Elsa

Cat-13

Elsa I'm now on 1314. Why don't the Fish help me instead of Larry? I've had the same problem with the Queen. Is there anyway we can control these fishes?

Creative_Elsa

I love good news! Thanks for letting me know.

Cat-13

Creative_Elsa

Browsers

https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update

IOS

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

Android

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

Recent Announcements

🏆 Weekly Contest in Candy Crush Jelly Saga! 🏆
Jelly fans, get ready to compete 🏅 Our brand-new Weekly Contest is here! Challenge other players each week, climb the leaderboard, and grab jellylicious rewards! 💥 How it works Compete against 7 other players in a week-long contest; Win as many new levels as you can; Each time you beat a new level, you’ll earn 1 point on…
❄️🎄 Welcome to the Jelly winter wishes 2025 contest 🎄🎁
Hey my Jellyicious family! 😍 I hope you are ready for some winter fun 🎉❄️ This is one of eight games that are part of a community wide contest event. You have a chance to be one of 3 lucky winners of 50 Gold Bars and a special booster in each contest 🎁 Once you have entered at least one of the eight contests, go to the…
Ended 🎄Ho Ho Ho ~ Come on in and have some fun. Could win some Gold🎄
🎅Hello Jellies and Happy Holidays to all This time of year is so busy, so we are just going to have a little fun ✨Here are the words that you need to find. Holidays ~ All ~ Wishes ~ Family ~ Jo ~ Friends ~ And ~ With ~ Some ~ Wonderful ~ Jess 🎄How to Play Find all of the words on the Star and mark you words. Once found put…

Quick Links

🏠 Home

🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
📱💻️ What is the latest level in Candy Crush Jelly Saga?
Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! 📍As of December 24, the latest level available is 9505. On December 31, the next latest level available is 9525. On…

Active Discussions

❄️🎄 Welcome to the Jelly winter wishes 2025 contest 🎄🎁
Hey my Jellyicious family! 😍 I hope you are ready for some winter fun 🎉❄️ This is one of eight games that are part of a community wide contest event. You have a chance to be one of 3 lucky winners of 50 Gold Bars and a special booster in each contest 🎁 Once you have entered at least one of the eight contests, go to the…
Color bomb and Coloring candy Moments
Hello everyone. This topic is about capturing image with a color bomb and a coloring before combining them. I think it will be a great moment for everyone with a sudden surprise when they are near each other.
Ended 🎄Ho Ho Ho ~ Come on in and have some fun. Could win some Gold🎄
🎅Hello Jellies and Happy Holidays to all This time of year is so busy, so we are just going to have a little fun ✨Here are the words that you need to find. Holidays ~ All ~ Wishes ~ Family ~ Jo ~ Friends ~ And ~ With ~ Some ~ Wonderful ~ Jess 🎄How to Play Find all of the words on the Star and mark you words. Once found put…
Candy Crush JELLY SAGA (CCJS) (25.12.31) (17:00 ~, KST) (Level 9506 ~ 9525) 🎆🎆🎆
Good Bye 2025 👋 And….. Happy New Year 2026 🤗 🍓Jelly [Normal]: 9506, 9511, 9517, 9523, 9525 ⚔️🍓Jelly [Boss]: 9513, 9521 🐛Frosting (Puffler) [Normal]: 9507, 9510, 9512, 9514, 9516, 9519, 9522, 9524 🐛Frosting (Puffler) [Boss]: 9509 🐒Monkling [Normal]: 9508, 9515, 9520 ⚔️🐒Monkling [Boss]: 9518 It's already the last day of…
🏆 Weekly Contest in Candy Crush Jelly Saga! 🏆
Jelly fans, get ready to compete 🏅 Our brand-new Weekly Contest is here! Challenge other players each week, climb the leaderboard, and grab jellylicious rewards! 💥 How it works Compete against 7 other players in a week-long contest; Win as many new levels as you can; Each time you beat a new level, you’ll earn 1 point on…

Discussions
Latest news about Candy Crush Jelly Saga
Support
Get help & check the FAQs
Contests
Win Gold Bars and more!
Ideas
Help us make the game even sweeter
Level Tips & Help
Off-topic