Why can't I play the Royal Championship? (UNDER INVESTIGATION)

hechicerilla

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/1286806#Comment_1286806

Hello 👋

Welcome to the sweet King community

If you sent a message to the support of the game, you should know that they first send you an automated message informing that they have received your request, and later you will receive a direct message from an agent. Most likely, both messages will reach your junk mail, so you should be careful and check it.

Thanks and keep enjoying

shayt33

Says no interner connection even though there is. When will it be fixed?

cruzin

shy_aestheticianmua

Yes I have tried what you said and still "no internet connection"

hechicerilla

https://community.king.com/en/candy-crush-jelly-saga/discussion/322107/having-the-same-issue-with-royal-championship

Hello 👋

Welcome to the sweet King community. You will have already read that it is happening to many players. It is being investigated. Some players solved it by turning off the internet connection on the device with the game open for a couple of minutes; when reconnecting everything worked fine. I don't mean shutting down the router, but just removing the connection on the device you are playing on.

Please let us know if this worked for you too.

Thanks and keep enjoying

DocKing

Screenshot_20201213-001201_Candy Crush Jelly.jpg

For the last two days, I have not been able to play the verses game on CC Jelly. I can play the regular game, but not the versus because it's saying "No Internet." However, my internet is working FINE. I restarted the phone and deleted/restored the app...

🤦🏾‍♂️ 🤦🏾‍♂️ 🤦🏾‍♂️

HEEEELP!!

choosier8

Still not connecting the Royal championship was the reason I had started playing again.. I have done absolutely every suggestion and anything else I can think of and it still say no connection. I am permanently deleting this game

karentotten

I am having the same issue. Really annoying since I love the Royal Championship game the best.

karentotten

I’m on an iPhoneXS Max latest OS, latest update to the game. I followed all steps to resolve but nothing helps get rid of the “no internet connection” message.

liliwueen

BTW, mine is iPhone 11 Pro Max, app is updated automatically. I am still having “no internet connection” issue. I had tried all methods people suggested on this forum.

Lola_Pop

Hello Royal Champions!

I can understand how frustrating that "No Internet Connection" message can be- I'm a Royal Championship player, too. Rest assured the Studio is investigating at the moment and the fix is on its way.

As soon as we have more information, I'll update you here in this thread.

Thanks a lot for your patience ❤️