I accidentally deleted my candy crush soda game. I don’t see a profile number anywhere?

sklikus

Please help me find my candy crush soda game that I accidently deleted. The answer said to pull up the game to find my profile number. I don’t see a”profile anywhere”

Lola_Pop

Hello @sklikus !!

First of all: welcome to the Community!! 🤗

Let's get back on track 😊. Did you delete the app, and install it again? If so, you just need to log into your account using your email address, if you were connected to a King account, or your Facebook profile to get back to your level. HERE you'll find some more information on how to do that.

And if you're looking for your profile number or player ID, please have a look HERE.

Let us know if you could get back to your game- we're always here if you need us! ❤️

Loveth_NP

https://community.king.com/en/candy-crush-jelly-saga/discussion/304556/i-accidentally-deleted-my-candy-crush-soda-game-i-don-t-see-a-profile-number-anywhere

Hi @sklikus a warm welcome and sorry for such incidence but I hope you have used the helpful info from the experts to sort the issue. Best of luck 🍭🥂

wykoon

https://community.king.com/en/candy-crush-jelly-saga/discussion/304556/i-accidentally-deleted-my-candy-crush-soda-game-i-don-t-see-a-profile-number-anywhere

Hi there and good day to you. I'm guessing you're trying to restore your progress? Please follow the guide in this article first

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored/p1

If you ustill have the issue, please reply to our CM @Lola_Pop and she will guide you again to retrieve your Game ID for manual restoration on your progress.

Thank you. 🙏🏻

tratelqalam

Sign out and login again to your game Make sure to write your mail correctly Correct your connection to the Internet Try to update your game There are some features under test Your ID is in your game above the profile picture in your game You must log in with your email to the game so that you can tell your ID number