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Jelly won’t allow me to purchase anything since yesterday’s update.
Message “in app purchase is not supported. Machine licensed app does not support in app purchase. “
Hi again.
No by reinstallation you will not lose your game progress and gold bars. ( if you are saving your game progress by facebook or king account). But yes the boosters /powerups will be lost but if these boosters are also purchased one they can also be recovered through our player support.
But as i told you above that please make sure that there is no other solution except reinstallation. So try to contact our player support through the settings of your game application and send them email and check if they have any other solution for you.
You may contact them through this link.
To find your id.
Seriously, you have to re install the game ?
do I lose all my levels achieved so far ? And anything purchased to play ?
Hi and welcome to the community.
In the last 2 days there seems to be a mjor bug with the Mac App Store.
Users trying to purchase an in app auto renewing subscription are getting the following error:
This is an App Store error and there is nothing wrong with the users accounts.
The only way the user can fix it is by deleting the app and re-downloading it again from the App Store.
But keep in mind that you will lose your boosters if you will reinstall the game.
Welcome to Sweet King Community! 👑
You can ask a question on "Contact Us" on bottom of the page that they will help you but you should wait longer. 😊
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
None of your suggestions have resolved the problem. All other King apps I have are working fine for in app purchases (ie Candy Crush and Candy Crush Soda). Googling the problem it seems anyone who has loaded the latest update on Jelly is having the same problem.
pits definitely not poor signal, bad Wi-fi or need to restart, none of those apply to me.
looks like a coding issue at your end to me. (40 years experience in IT ! )
Hi and Welcome to our Community
Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.
also check this page
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Hi All I have a question that I'm hoping someone can answer. On the win 10 app I earn boosters but when I play the facebook version on a browser I get no boosters whatsoever no matter what. Can I fix this? TIA
Why haven't I received any rewards for reaching level 10 000
Hello, the game froze in the middle of a game. How can I avoid losing my progress when I can't move any blocks?
NNo rewards are given anymore, what's up with that, not fair
How do I Change the team? Where is the button? My game is all messed up. nothing is working right, How do I reset the game? Thanks
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! 📍As of December 17, the latest level available is 9485. Enjoy the new content and have a Jellylicious day! 🍭
