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🔥 Hot Right Now in Candy Crush Jelly Saga 🌶
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
Lost progress
Answers
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@cristinamaria Hi and welcome, do you have your game saved with a king or Facebook account.
Please do the standard troubleshooting tips
Check you device and game are up to date, if playing via an internet browser clear your browser cache, log out and restart your device, then log back in and see if this resolves your issue. Also try playing a level to see if this causes your game to sync to the server correctly
If not please see post below for help on getting your levels restored
Thank you
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Welcome to Sweet King Community! 👑
Oh No! Have you lost your current level on this game? 😢
Don't worry! You can check to read and follow these troubleshooting steps of this problem. (This solve discussion by Community Team.) (Any Device) 😉
So click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on this game! 😉
If it's still not worked, you can click on "Contact Us" on bottom of the page then select "Problems with my Game" and then "Game didn't save" and finally you ask a problem and send Game ID (but use Game ID with phone as well and How to find your Game ID) that I hope they will help you but it taken longer.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
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Hi and welcome to the community.
Just make sure to login with same user id and try to play and clear a level as sometimes it take a little time to perfectly sync the progress. Otherwise check with the link provided above. But if nothing works for you. Please report to our player support below.
You may need your game id for this.
