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I m facing problem with candy crush jelly on my ipad. It keeps saying no internet connection.

hera7771
hera7771 Posts: 3 Newbie

I m facing problem with candy crush jelly on my ipad. It keeps saying no internet connection. This started 2 days ago. But for my other games such as candy crush saga or Netflix there is no internet connection problem. I tried restarting my iPad and even deleted the app for candy crush jelly n reload it, and still no internet connection just for this app. What’s the problem n what should I do.

Best Answer

  • Sharon_Loose
    Sharon_Loose Posts: 1,900 Level 5
    Answer ✓

    Hi @CallyJFT96 sorry this has happened to you, uninstalling will lose your progress unless you have already saved it to either King or Facebook but if you know what level you were on you can contact King support by using the ‘contact us’ link at the bottom of the page and someone should be able to restore your level.

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