Why are the games taking so long to load?

Ojal · October 2023

When I start up the game it doesn't load up right, I end up restarting to game two or three times. I would like to know if there is problem after 5000 level, because the game loads very slow and when you ask for help it takes a long time to get it. Thanks.

Ojal · October 2023

My comment is that the game is great, but it needs some work done to speed it up.

Spinnifix · October 2023

https://community.king.com/en/candy-crush-jelly-saga/discussion/421581/why-are-the-games-taking-so-long-to-load

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/2814889#Comment_2814889

Hello and welcome

You're right and I noticed it too. You can only keep your game up to date. Please clear the cache and update your game if possible. I'm still happy to pass it on. It's true that when you start playing it takes a long time before you can play. Dear Jessica.

@Princess_Jessica Could you please pass it on? Thanks

@Ojal Thanks for Feedback😊

Princess_Jessica · October 2023

https://community.king.com/en/candy-crush-jelly-saga/discussion/421581/why-are-the-games-taking-so-long-to-load

Thank you for reporting I also have noticed the game is loading slowly. I also sometimes have to close the game restart it a couple of times. Sometimes my events won't load I can close the game reload couple times and all is well. The only thing at the moment to do is clear all cache and make sure to keep devices and games updated. I will let the CM know that this is becoming a issue 🤗

Princess_Jessica · October 2023

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/2814889#Comment_2814889

I got some new information it seems that if you are playing on a new iphone 15 it is a known issue and the studio is working hard to fix the problem 🤗 thank you for sharing 😊

Kat-6 · April 7

I'm experiencing the slow to load and need for multiple starts on a Windows 11 desktop PC.

Spinnifix · April 8

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/3022943#Comment_3022943

Hello and welcome

Have you updated your app on your PC?

Kat-6 · April 8

It's Pet Rescue Saga Version 3.3.0.0. that was recently downloaded from Microsoft Store when I upgraded to Windows 11 within the past week to 10 days. I have the Microsoft Store set to automatically download updates.

Spinnifix · April 8

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/3023846#Comment_3023846

Hello. You're here in Jelly and it's a different game.
I'm happy to pass it on. That it will be postponed.
The moderators in Pet Rescue are more likely to be able to help you.
wish you good luck

@Lynette @Lady_Choo