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Sending/Receiving lives ❤️❤️❤️ (Under Investigation)

Snow_Rider
Snow_Rider Posts: 2,550
edited September 30 in Support

Hey Jelly Players! ✨

We’ve seen reports that some of you are having trouble sending and receiving lives from friends, and we want to let you know that our team is working hard to identify the root cause.

To help us get it faster, please share the following details if you’re experiencing this issue:

  • Your Game ID
  • Your Game Version
  • The platform you’re using (Android, iOS, Windows, Kindle, Facebook)
  • A brief description of the issue (lives not being received, friends list missing, etc.) and screenshots if possible
  • When the issue started

The more details you provide, the quicker the team can find the problem.

Thank you so much for your patience and understanding!

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