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Lots of hugs your way 💕
My game-ID: 7837851068
I don't know where to find the version on my laptop.
I can send lives, not receiving any. I don't get messages and I cannot type a message either.
I play CCJS just about 4 months, in Windows.
Thank you for the response.🤗 To find your version on your laptop
To find the version of a Windows laptop, you can:
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s this what you mean?
Yes thank you sweetie! We need all the information for the studio so we can figure out what is going on 💕
-My game ID can be found below my signature.
-Version: 3.29.0.0
-Operating System: Windows 11, Chrome browser & Android S21
I haven't received any lives from my random friends list in over six months. In fact, I believe I've only received lives fewer than a dozen times. I consistently send lives with every login.If you require any further information, please feel free to contact me.
Thank you for looking into this, such a let down when timed boosters or stuck on a level only to run out of lives.
Thank you all! The information is pretty helpful. I'll make sure I'll pass it over to the Studio!
Your Game ID - I blurred the faces, can't recall if that's allowed. Below there's a reason why I did it.
Your Game Version
The platforms I use - Android and Fire tablet.
A brief description of the issue - Lives not being received. I can't send lives, only ask for them. I don't get the pop up to send them to my "friends" when I open the game like before. I haven't been asked to send lives either.
I've had these lives for a long time, maybe a year or more for some. All the profile pictures of who sent me lives are blank except for one. That's my profile picture! I posted it with my game ID to prove it. I don't know how or when it happened but I sent myself a life. How is that possible?
When the issue started - Sorry but I have no idea.
If I can't get any friends on here I will quit all 3 of the candy crush games I play.
Hi and welcome to the Jelly community. Please answer the questions below.
To help us get it faster, please share the following details if you’re experiencing this issue:
The more details you provide, the quicker the team can find the problem.💕