The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
🔥 Hot Right Now in Candy Crush Jelly Saga 🌶
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟
Sending/Receiving lives ❤️❤️❤️ (Under Investigation)
Snow_Rider
Posts: 2,477 
Hey Jelly Players! ✨
We’ve seen reports that some of you are having trouble sending and receiving lives from friends, and we want to let you know that our team is working hard to identify the root cause.
To help us get it faster, please share the following details if you’re experiencing this issue:
- Your Game ID
- Your Game Version
- The platform you’re using (Android, iOS, Windows, Kindle, Facebook)
- A brief description of the issue (lives not being received, friends list missing, etc.) and screenshots if possible
- When the issue started
The more details you provide, the quicker the team can find the problem.
Thank you so much for your patience and understanding!
Comments
-
-
Hey guys come check out the update for sending/receiving lives 😍
@Andres-2 @Cagnes @CoonMa @Ibnana @istuff
@MarirKlepp @nekocat @Nico_G @PrettyBubbles @wilhau11 @ryanthegreat808 @clibel @Lou_2002 @KellyMedew @sudejo @Johan_DelaCena
@200mimis @_Elsa_ @Amethyst_Fox @amingy @Amoonmoon @Anahita_2005 @Angel_Natasha @bearwithme @BlueberryCupcake @BPass12 @BQN537 @CandyCrushYA @carmenechevarria @DanielProGamer @DieOmimi @encantes @EnergizerBunny @EOTheGr8 @GrammaGaming @greddycandy @johamilton @JONH10@KCullen127 @Kerrie @keshavs
@KETTIEPIE990 @kiara_wael @Kiki_g @King_Neal @KingsDaughter14 @Lady_Choo @LadyGaivman
@LeFlarcane @lelensp @Lemurtek @LoveDachs@madonnafreak18 @maf34100 @Magic_Mixer @Magnolia4 @MiladyR @mimibrandi @moe75 @Moh1977 @MollyS @MountainMom @Mxmx @Nadia1770 @namal_butt_01 @NamTruong2001 @NatalieG @Nenikapaki @Nikolaos_Prodromidis @Palash_Sarma @PaulaB1 @pratimadangol @Princess_Jessica @PummyRaj @Purplelife_50 @Racoon7 @Rache79 @rascallycat @rascalsmom @rebelchild @SabrinaM @shafer223 @simplyP @siti_payung @sonora @Spinnifix @SteelWolf @Stefan_B @teeweiping @teresawallace44 @Terri_1 @Thmo @Tzvi_Marcu @VeroAnnie @VickMtz @vonkizh @waldold2020 @Werner_Cichy @Xxander @Yorben_Goeree @Tranterbleu @leannareuting
@Roxy_BoomBoom @galaxyangel @Cuauhtemoc_candy @bless11997 @sdarden
-
Hi @Snow_Rider and @Princess_Jessica
I have been playing CCJS for about a year I send lives but I never receive any. This is the screenshot of the friends list and the message that appears to me every time I ask for lives.
ID Player: 6101648097
Game version: 3.29.9.0
Platform: Android
-
Thank you @Snow_Rider and @Princess_Jessica for the helpful information 🤗
-
Thanks for replying. Please answer these questions to help the studio out🤗
Your Game IDYour Game VersionThe platform you’re using (Android, iOS, Windows, Kindle, Facebook)A brief description of the issue (lives not being received, friends list missing, etc.) and screenshots if possibleWhen the issue started
-
Hi @Snow_Rider @Princess_Jessica and @johamilton apologies that this is off topic as I like to keep my streak so this thread doesn't apply to me at the moment, however there are glitches within the game causing impossible moves of which I have been part of. This has been very costly in the way of boosters and GB to overcome 😥 So I can see there are issues.
