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My friends list disappeared. I play on facebook. Any help will be appreciated.
Thanks
Hi there! Thank you for reporting this issue. The Studio is investigating the missing friends list. We appreciate your patience and understanding.
Facebook I believe.
Thank you so much for the screenshot.
Do you play thru Facebook or King? đź’•
All my friends but one are gone.
My sister and I play and some of my other friends, Sister is at high level than me but she doesn't show up
I hope this is what you are talking about.
So you are saying no names are listed in your envelope. Or that no one is sending out lives.
Can you open up your envelope and take a screenshot for me please. đź’•
I play on laptop if that matters.
In the upper right corner of this page I do.
Do you have the envelope showing?
Thanks but that didn't work. Any other suggestions?
Hi sorry for the late response. It is just your sign in you use for Facebook. Tap on My Profile and you can log out there. Be sure you know your FB log in so you can get back in đź’•
johamilton
Thanks for response. I play on Facebook so how would I sign out?
Hi and welcome the Jelly community. So sorry that has happened. Please do a soft reset on the game.
Log out of your game (Do Not delete the app). If you are using a phone turn the phone off, let it set about 10 seconds, then turn the phone back on and log in with your email and password.
It will take a while for names to show back up. Please be sure that your game is up to date.🤗
New here? Sign in or create an account to join the fun.
If you play thru Facebook, then you can add players. Here is a thread that yo might be interested in 👇️
đź’•
Nothing has helped. I hate to delete game. I don't know what to do.
I am not sure you understand all my facebook friends have disappeared from my friends list in the game. This has happened to several of us. We need it to be fixed please.
Hello I am on level 7806 and my friends list is also gone no lives to receive or to ask this has been going on for over a month so please fix.
Why is the problem of missing friends not fixed yet for it seems we are all having this problem.
@Alice454 @Dolphinlover38 I’m so sorry to hear you’re having trouble with your friends list. Our mod @DieOmimi experienced the same issue recently, but it looks like a new friends list has appeared in the game. Could you let me know if you’re now able to see new friends? If not, it would really help if you could share a screenshot from the game so we can take a closer look!
i also have missing friends. I have to reconnect to facebook every time i play. So upsetting
Why haven't I received any rewards for reaching level 10 000
How do I Change the team? Where is the button? My game is all messed up. nothing is working right, How do I reset the game? Thanks
so I’ve been recently getting this strange bug after the game loads as instead of seeing rivals on the jelly race banner I’m seeing purple squares instead and it’s getting stressful I don’t known what to do my app is updated and connection is solid
I have Jelly friends on my game I don't know how do I get them off?
I asked this before but to no avail it seems . My wife and I play as friends On CCJ . Why do we have to go through 40 to 60 plus names at times to find our friend ie: : my wife's name and she has the same problem finding mine to ask for lives and when the screen comes up to send lives it's the same deal this is getting…
🛠General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! đź“ŤAs of November 26, the latest level available is 9425. Enjoy the new content and have a Jellylicious day! đźŤ
