Hello @Elizabeth_Gibson and welcome to Soda community Do you mean the "Played Before?" button is unresponsive when you click on it or it actually disappeared? If it disappeared, would you please share a screenshot of this anomaly so I can pass it on to community manager. You may find instructions on how to take a…
Hello @jayesh1966 and welcome to Soda community! I'm sorry to hear this happened. I don't know if this is the case here, but the game doesn't support PIX payment method. Read more infos HERE Reporting a purchase issue and asking for refund are important. However this forum doesn't handle refunds because they involve…
Hello @Beth_Lipson Your post is referring to different issues. You mentioned the problem about the avatar picture in your post, so I assumed this was important to you and I answered.🙂 I'm not part of any IT team, I'm not a King employee either. I'm a player who helps moderating the forum and also forwards problem reports…
Hello @leydiflak and welcome to Soda community! Could you elaborate more? Are you able to login to your account? Do you see an error message in the app? For example, do you see this: thanks
Hello @dkmj22 and welcome to Soda community! Please check out the guide below: Let me know if you still have trouble syncing your progress afterwards 🙂