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Pitty_Kitty Soda Moderator

Comments

  • Hello @Elizabeth_Gibson and welcome to Soda community Do you mean the "Played Before?" button is unresponsive when you click on it or it actually disappeared? If it disappeared, would you please share a screenshot of this anomaly so I can pass it on to community manager. You may find instructions on how to take a…
  • Hello @jcookkiiee17 and welcome to Soda community Thanks for sharing your feedback
  • Hello @jayesh1966 and welcome to Soda community! I'm sorry to hear this happened. I don't know if this is the case here, but the game doesn't support PIX payment method. Read more infos HERE Reporting a purchase issue and asking for refund are important. However this forum doesn't handle refunds because they involve…
  • Hello @Beth_Lipson Your post is referring to different issues. You mentioned the problem about the avatar picture in your post, so I assumed this was important to you and I answered.🙂 I'm not part of any IT team, I'm not a King employee either. I'm a player who helps moderating the forum and also forwards problem reports…
  • Hello @leydiflak and welcome to Soda community! Could you elaborate more? Are you able to login to your account? Do you see an error message in the app? For example, do you see this: thanks
  • Hello @dkmj22 and welcome to Soda community! Please check out the guide below: Let me know if you still have trouble syncing your progress afterwards 🙂
  • Hello @Nawb2204 and welcome to Soda community! Do you mean Weekly Contest? Players who get top 3 position in weekly contest receive a badge, unless the version of the event says otherwise in your game. 3 top positions achieved 3 weeks in a row unlock the super prize. Players are advise to win levels on one device only…
  • Hello @Olivier13 and welcome to Soda community! Visit contest area of Soda community to check out the rewards that are up for grabs:
    in Bonus Comment by Pitty_Kitty April 14
  • hello! if you don't provide further infos, we don't know what your question is referring to , I'm sorry Please read the instructions above Thanks.
  • Hello @kasireddy and welcome to Soda community That's weird, it sounds like a glitch happened. Have there been moments of no connection to internet? Is this the first time happening or does this happen frequently? Also, please make sure your game is up to date. Latest version is 1.265.3
  • Additionally please check troubleshooting steps to help your game reconnect Do you read a red connection error message ("there was a connection error, try again in a bit") when you visit profile settings in soda app? Let me know if you do have it because you can't log out and log in to your account. You can't contact King…
  • Hello @Tambu and welcome to Soda community! Let's see what may be going on🙂 Which device do you use to play Soda? Also, do you play it via app or browser? Please check out these guide to make sure your FB settings are up to date
  • Hello @Beth_Lipson and welcome to Soda community! If you use a Facebook account to save your progress, then you change your avatar picture by changing the picture of your Facebook account. If you use a King account, which doesn't seem the case here, then this update applies. As for the crashing problem I'm sorry to hear…
  • hello and welcome to Soda community To obtain badge for level 5000, please open the link below to find the discussion thread for level 5000 badge, open it and post your map screenshot showing your personal progress in the comments. 🏅 Where to collect some Sodalicious Badges With the same picture you can claim badges for…
  • hello @Jmgordinnier and welcome to Soda community I'm sorry to hear this happened. Please read 👉️HERE for directions on how to ask for a full refund.
  • Hello and welcome to Soda community! do you see this red message "there was a connection error, Try again in a bit"? thanks .

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