madbat63 Level 2

I don’t know what you’ve done, but the latest update has solved my problem. I am still unable to log into my account & it says there’s no internet. But at least I can now play the game & I haven’t lost my levels. Thank you

I spoke too soon it seems Candy Crush is now also affected. It was working until I updated it this morning.!!

Yes I agree. They just seem to advise you to uninstall the game & reinstall it but as people have already said this results in you loosing your progress. I’m having this issue with jelly saga & soda but not the original Candy Crush, I have internet connection with that but not the others. I’m also having no problems with…

I’m having the same issues. 

Thanks for the advice, I’ve done what you suggested but it’s still showing the same error. I don’t play through Facebook. It was working fine until today.

Yes I’m having the same problem. They were all working fine until two days ago, it started with jelly saga which won’t load at all now, and today soda is affected. I don’t want to uninstall as everyone else has said I don’t want to loose my levels, but I can’t log into my account at all on any of them .I’ve tried all their…

Thanks for that. You are right I can’t get my user Id as it freezes before that. I was reluctant to reinstall as I will presumably loose all the levels I’ve completed.

Hi Thanks for that my user I’d is Madbat63

I have not been able to play jelly saga for the last three days , it starts to load then just freezes. I’m on iPad & I phone & neither work. I can’t log into my account on it either as it says there’s no connection. It has now started happening on candy crush soda too as I am not getting any prizes or bonuses, nor can I…