Best Of
Newly Released Levels! Share your feedback on the latest episode 21 426- 21 485
Levels 21 425 - 21 485 have been released now. Happy playing 🤩
Reminder: Keep comments focused on feedback for these levels. If you have any issues, please visit the Support area for help.
🏆 Melting Season overview: events, tournaments, and dates - Check it out HERE
Crushable is still available during Melting Season.
If you enjoy quick matches and friendly competition outside the main game, you can find all the details here: 👉 Crushable
Re: Season Pass
Hi @Peter_Tornaros, it’s really nice to see you back in the community 🙂
Thank you for taking the time to start this discussion and share your thoughts on the new Season Pass. The points you’re raising about progression at the top of the map and the number of available levels each week are important, especially for players who are at the end of content.
Season Pass is currently being tested, so conversations like this are very helpful. I’m collecting the feedback shared here and passing it on to the team so they can review how the experience is landing across different player groups.
Please keep sharing your experience as the season continues. Real examples like yours help us understand how it’s landing across different player groups.
Thanks for taking the time to speak up 🙏
Re: How can I change my email and password without loosing my progress
Hi @eminent1 ,
I just wanted to let you know that I’ve reached out to Player Support on your behalf and shared your ticket with them so they can follow up directly.
Since this involves your account details, they’re the only ones who can securely update your email and make sure your progress stays safe. You should hear back from an agent soon.
Thanks for your patience 😊
Re: How do I get rewards after the round didn't give them to me
Hello @carolynray1950🤗 A Warm Welcome to the King Community!
Are you missing the rewards from an Episode Race or the Candy Royale?
I would suggest you to contact the King Player Support team and request for your missing reward.
** If you are playing the game on a computer - Facebook browser version, please use this link to send your complaint —> Contact us
** If you are using mobile device OR the App version on Windows 10/11, please follow below steps⬇️
- Click on the Pink Gear icon (Cogwheel) located in the top right corner of game map screen;
- Click on the ? icon in Settings window;
- Scroll down to "Events" and click on it;
- Look for Episode Race and click on it;
- Scroll down all the way and click on "Contact Us";
- Fill the form and Submit your complaint.
You will be receiving an automated email as their first reply, which is a norm! Please send a reply through that email itself and include as many details as you can. A screen recording or screenshots would help better to build your case.
If you have further questions, please type below🍫🍫
