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We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
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discussions
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I can't open the app
Hi, I am having issues opening the app. It comes as "Unfortunately, candy crush saga has stopped "
Level 474
Hi I love playing the games, but hate it when I get stuck! I have been trying on and off for the last 24 hours to get through Level 474 which is proving impossible. I have only ever seen 3 fruit/nuts drop in total. Can you help?? I am on the verge of giving up Candy Crush as its very frustrating and not enjoyable.
Fat fingers
Intended to close level and clicked play on by accident. Can I have my ten bars back please?
Why did I get kicked out of the system and lose all my booster bots and trying to reach 30 levels
Won by 6:00 today
My unlimited lives are still not showing up
I updated the app I waited a day and I tried to find the support email but couldn’t. And I have all the other bonuses for Themis week besides those . Can someone help me ??
Game freeze up
My game froze on the app and I lost the initial 10 coins plus the 16 I purchased to continue. How do I recover these?
Lost my levels in Candy crush
I seem to have lost my progress..How do I return to my current level?
Gift
Why does the pick box apear and says they will send a gift over when I am connected? I am connected to the internet.
Boosters lost after resetting phone
I had to factory reset my phone and when I eventually logged back into Candy crush (I use Facebook authentication) all my boosters and I think some gold bars are gone. Some of which I had purchased. Can someone help e get them back?
No party rush reward
I just finished playing 30 levels, but haven’t received my reward that was just announced as a promotion. It did not say they had to be newly played levels, so I don’t know why I haven’t been given the reward. Not sure what you need from me to check on this, but please advise. Thanks, Shannan Cummings Genest