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Every response from King I'm seeing in reply to the glitch about not getting 2nd and 3rd rewards is "see email" - what email is this referring to? Do I need to send an email somewhere?
Hi Kris,
Please see the email with further instruction, so we manually can add the correct bonus to your game account. Thanks.
Didn't receive bonus OR help with my questions.
Hi kspinney and blackjackz,
I also did not receive the bonus. Thanks for the help.
I did not receive the bonus, either. Please help!
Hi'
We will get back to everyone who posts here on King Care about not receiving the bonus. Thanks for your patience.
I also didn't receive my rewards after completing the green candy challenge (which was a lot of fun btw!) Mark hawk please help! I am also using a stationary computer and do not see the envelope because I just joined! Thank you!
I dont understand where the email is?!
I posted same problem Sunday and heard from Mark Hawk with king care yesterday. He sent a message (looks like envelope) with details on what they needed to credit my rewards. I located the envelope at the very top of this page, just to the right of the Log Out icon. I sent the information and expect rewards will be credited before long. If you don't have envelope, perhaps send a new message or maybe give them another day to answer. Good luck.
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Can you help me?
Hi everyone, The last couple of days I'm not able to watch any ads (for extra moves or lives) :( did this feature disappear? I already tried re-installing the app, but after connecting the app to fb again, I lost some cassettes and still no ads :(
why is it you’ve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! I’ve played the level I’m on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Hello, I am trying to get Candy Crush Saga to work on Windows 11. So I was hoping someone could merge my account 2112260453 to my new King account, which is numbered 16129197945 Thank you.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
