Game not loading

Joy_Dees_Pitts

Level 1 - game introduction is stuck on tell me to make three or four letter words - this just keep repeating itself - the game never advances past this point.

_Elsa_

Hi @Jay_Dees_Pitts, sorry that your message wasn't picked up before now.  Do you still need help with this?  Something happened with the messages when they integrated the old system into this new community so your message just showed up today.  Please don't hesitate to contact us again because now we are on top of all new messages.

florencetassoni

Hi, my game is stuck on level 15 and won't answer at all. Please help. ID : 124473719

_Elsa_

Hi @florecetassoni, welcome to our community.  Where are you playing the game?  Computer? Mobile?  If mobile, do you have the most recent operating system version?  Please give us more information so that I can direct you further.

Crazy Cat Lad

Hi @florencetassoni !

Is the game stuck in a tutorial on level 15?

Could you post a screen shot so I can see the issue? 

florencetassoni

florencetassoni

from there it is stuck and there is nothing I can do except leave the game. It's been a month....

Crazy Cat Lad

OK, thanks @florencetassoni!

You should have King Crowns there to apply on the level, but since they are missing the game is getting stuck.

I manually moved you to level 16 so you can continue the game from there. I am not able to add any King Crowns to the game on Facebook, so you will need to skip the level.