Sugar drop not releasing awards

icantnot

I am really sorry to hear that you have had this unpleasant experience. Thanks for highlighting this we will investigate this for you.

In what language does "I will investigate this for you", translate to "solved"?! I see numerous complaints about this exact issue, dating back to more than a month ago, but this is the only one I see that is "solved", but it certainly is NOT! When I contact King about it, I get no help, just an automated email suggesting I come here. Yeah, THAT helped!

Travis&ShannaG

My still freezes!! This is not solved and I have the latest version. King will not respond to me either!!

Gobucks66

I have the same problem, also! Have to close the app and restart the game again.  Terribly frustrating. Cannot find an answer anywhere

MutantOctopus

I am really sorry to hear that you have had this unpleasant experience. Thanks for highlighting this we will investigate this for you.

I have the exact same problem on this end. Every time I finish a stage I need to reboot the app! Fix it please!