Candy Crush won't launch on IE11 Windows 10.

Boneist

I am using Internet Explorer 11 on Windows 10, and had been happily playing Candy Crush through Facebook. However, it started playing up today. Initially, I was on the screen with the Candy Crush background, but the app area itself was white. Right-mouse clicking on it popped up a menu which said "Movie not loaded".

I have cleared the cache, rebooted, etc and now it refuses to come up with the Candy Crush background at all. Instead, now it says: "To play Candy crush Saga you need to upgrade your Flash Player." Flash is a part and parcel of IE11, and so cannot be reinstalled.

I've checked Microsoft Edge and Firefox, and they both show the same.

The strange thing is that other King games (Candy Crush Soda and Scrubby Dubby) load and play without issue.

How can I correct this, please?

Johnny_Ryall

My name is Johnny, I am a moderator here on the King Care site. Due to a technical error this post did not appear on the site.

I apologise for this, rest assured this is being looked at to ensure that it does not happen again.

If you still have a query then feel free to use the site for help or post your question again so our community can assist you.

Kind regards,

Johnny

Johnny_Ryall

My name is Johnny, I am a moderator here on the King Care site. Due to a technical error this post did not appear on the site.

I apologise for this, rest assured this is being looked at to ensure that it does not happen again.

If you still have a query then feel free to use the site for help or post your question again so our community can assist you.

Kind regards,

Johnny