The game keeps sticking on level 1347

Sandboy

Game keeps sticking after candies have exploded, so I have to quit the game. Have lost about 5 lives so far

Johnny_Ryall

Hello Candy Crushers. 

I have just been informed that the problem affecting this level (1347) has now been resolved. The game was automatically updated so if you log-in to play now the level will play just fine. Of course, make sure that your chosen browser has the latest version of Adobe Flash Player, and we also recommend clearing out the browser cache on a regular basis.

Please let me know if the level is causing you any further issues.

Thank you.

Errol_Satz

Mine also freezes, but playing it on King.com. Particularly frustrating because I also have a glitch where I'm not getting messages/notifications so cannot ask for or receive or give lives. 

zzzzz78759

I have this issue, too.  I've lost several lives (not a big deal) and many boosts.  It seems to happen when I'm getting close to winning the level.  It just freezes and you can only quit the game.  I've let it sit for over an hour, hoping it would come back, but no go.Please fix this.

Brooke1561

I am also having the same issue. Please fix.

JimT

For King Support:  I have had this issue in Chrome, Firefox, and Safari on OS X, and in Chrome and Firefox on Windows 10. I'm willing to provide exact version information if necessary. The problem appears to be with the Flash version of the game, as I have not seen this hang during play on iOS or Android.

lahlahxxx

This is driving me insane with it sticking lost so many lives and loads of boosts it needs sorted as this cant keep happening

David_Abrahamson

I've got the same problem on this level, just froze 5 games in a row

Roy_Tan

i have the same problem, lost many lives and boosters....

rob_b

same with me this needs fixing

lahlahxxx

same with me this needs fixing

Just got this game after a week and many lives of sticking so its not impossible just got a board that luckily did not freeze ....keep trying btw 1348 is really nasty

Pam_Pittman

Yep, it's been days where I just keep wasting lives. Oh well, too bad I lost a couple boosts before I realized it was a problem. Why no fix?

Dawn-8

Everytime it all starts exploding and it looks like I'm in with a chance of completing the level it just freezes! Looks like I'm not the only one so can someone please fix it?

Johnny_Ryall

Hello Candy Crushers. 

I have just been informed that the problem affecting this level (1347) has now been resolved. The game was automatically updated so if you log-in to play now the level will play just fine. Of course, make sure that your chosen browser has the latest version of Adobe Flash Player, and we also recommend clearing out the browser cache on a regular basis.

Please let me know if the level is causing you any further issues.

Thank you.

Dawn-8

Hello Candy Crushers. 

I have just been informed that the problem affecting this level (1347) has now been resolved. The game was automatically updated so if you log-in to play now the level will play just fine. Of course, make sure that your chosen browser has the latest version of Adobe Flash Player, and we also recommend clearing out the browser cache on a regular basis.

Please let me know if the level is causing you any further issues.

Thank you.

Just frozen on me again!

Shelley_Wheeler

Hello Candy Crushers. 

I have just been informed that the problem affecting this level (1347) has now been resolved. The game was automatically updated so if you log-in to play now the level will play just fine. Of course, make sure that your chosen browser has the latest version of Adobe Flash Player, and we also recommend clearing out the browser cache on a regular basis.

Please let me know if the level is causing you any further issues.

Thank you.

and me im losing lives

Steve_Stone

Hello Candy Crushers. 

I have just been informed that the problem affecting this level (1347) has now been resolved. The game was automatically updated so if you log-in to play now the level will play just fine. Of course, make sure that your chosen browser has the latest version of Adobe Flash Player, and we also recommend clearing out the browser cache on a regular basis.

Please let me know if the level is causing you any further issues.

Thank you.

It is 11:54am cst on 12/16/15, and this is not yet fixed. Again, froze up. Please look into this, as this is very, very frustrating. This level is hard enough as it is, and every time you think you have a good chance of passing it, it freezes. Funny how it doesn't freeze when you are having a bad game.