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The game keeps sticking on level 1347

Sandboy

Game keeps sticking after candies have exploded, so I have to quit the game. Have lost about 5 lives so far

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Johnny_Ryall

Hello Candy Crushers.

I have just been informed that the problem affecting this level (1347) has now been resolved. The game was automatically updated so if you log-in to play now the level will play just fine. Of course, make sure that your chosen browser has the latest version of Adobe Flash Player, and we also recommend clearing out the browser cache on a regular basis.

Please let me know if the level is causing you any further issues.

Thank you.

All comments

As of today 12/23 this level is now fixed for me. A very nice Christmas present. It still pauses for a short second in the situations where it used to freeze, but then the candies flow down and into place as they should.

azajiocu

not resolved 12/21

azajiocu

not solved hahahahaha somehow it makes me happy to be a part of a candy crush crisis!!!

Heather_Locke

I agree still not working correctly arghh!

Leona_Ottinger

still crashes

René_Diethelm

THIS IS RIDICOULOUS! I JUST LOST LIVES AND PAYED BOOSTERS 5 IN A ROW!! ....FIXED!!!!!!!! WOULD REALLY BE NEEDED NOW! THIS IS AWFUL!

Rob_Roszkowski

Not fixed ... I have 13 screen shots to prove it.

Still not resolved. 12/19

Frank_S

Still the same problem.

Penny-4

Same problem - not resolved yet

Rob_Roszkowski

Still not resolved.

Barb_Wilson

not resolved and I just lost all of my boosters. sad

Johnny_Ryall

Hello all.

Regarding the comments on my initial post. I have received confirmation that this issue has been resolved for this level so please check again and follow the troubleshooting steps provided if you are still seeing that the level freezes.

Thank you.

This level is still not fixed. It froze on me again today. I have a screenshot.

Niko

I think we should demand lives and boosters back from Candy Crush since it's taking sooooooo long to fix this problem!

shippel

It still frozes!! I am so mad

marybart

still not fixed

Ranger

It hasn't been resolved. It has happened to me several times in the past couple hours. It doesn't happen with any other game or level.

Steve_Stone

It is 11:54am cst on 12/16/15, and this is not yet fixed. Again, froze up. Please look into this, as this is very, very frustrating. This level is hard enough as it is, and every time you think you have a good chance of passing it, it freezes. Funny how it doesn't freeze when you are having a bad game.

Shelley_Wheeler

and me im losing lives