Why am I not getting my free spin

Cheryl_Kelly

I have two accounts and I also play on king.com, but for some reason, on my main Facebook account, I have not gotten the free spin on Candy Crush Saga in two days and would like to know why?

Wunderbaum

Hi Cheryl!

As I recall you can only play the bonus wheel once per day. If you spin it on King.com and then switch to Facebook in the same day the bonus wheel will not appear.

Cheers :-)

chrissie61

Why am I not getting adverts for free spins

Debrajean

I’m not getting free spins or chances for more moves

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/1574355#Comment_1574355

Welcome to the friendly King Community.

The wheel of extra moves is not available in the game and you will find details on this in the link below.

https://community.king.com/en/candy-crush-saga/discussion/comment/895373#Comment_895373

Thanks!

Alienscar

@Sukanta_Biswas The wheel of extra moves is not available in the game and you will find details on this in the link below.

The Bonus Wheel is available in my game though. Furthermore the feedback was passed to the Game Team in July 2020. Surely they have responded after ten months!

https://community.king.com/en/candy-crush-saga/discussion/comment/1574355#Comment_1574355

Hi @Debrajean The fact that you seem to have lost the Bonus Wheel whilst I have still got it could be the result of the ad-hoc fashion that features are rolled out. King quite happily admit that just because you have had a feature doesn't mean you will keep it, or get it back if you lose it. Try the normal troubleshooting steps though just in case. Log out of your, reboot your device and log back in. Also clear your App cache/browser history.

tatatwet

Me too, no wheel..