The graphics for Candy Crush suddenly became very jerky and slow, anyone else have this issue?

Cindy_Dale

Hi guys,

Thank you all for providing info about the issue.

The Development Team has located the issue and solved it through a hotfix.

Kindly reboot your mobile device, make sure you are online (WiFi or 3G/4G enabled) and start the game in order to apply the hotfix.

Kind regards,

- Mark, Team King Care

I am still experiencing the issue even after restarting my device multiple times.

Leyanni

Hi guys,

Thank you all for providing info about the issue.

The Development Team has located the issue and solved it through a hotfix.

Kindly reboot your mobile device, make sure you are online (WiFi or 3G/4G enabled) and start the game in order to apply the hotfix.

Kind regards,

- Mark, Team King Care

I use a computer. My flash is up to date. This started over a month ago. Have rebooted several times. Still have the problem. I play on Face book.

Leyanni

Hi CandyCrusher,

Thank you for reporting this. We are currently investigating the issue.

Could you please let us know which model of mobile device you have as well as OS version?

Until the issue has been resolved I suggest you play the game on Facebook or King.com

Thanks for your patience and understanding while we work on this.

- Mark, Team King Care

Same problem home computer