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The app just won't connect to Facebook.
I have the message:Sorry, you don't have access to the kingdom right now.
It happened before not long ago!Why??
Hi naadira56- Thanks for posting on King Care. I am sorry that you have been experiencing a problem connecting your game to Facebook. Let's try and get you back on track :-) Here are a few steps which should improve your gaming experience: a. Go to Settings > system > advertising id. Now make sure the Advertising ID switch is set to "Off."b. Please close all apps and restart the device by pressing and holding the Power button until you see the "Slide down to power off" option. Then flick down. After it's off press the Power button to turn the phone back on. c. Please check for any updates for your device and apps: On Start, tap Marketplace or Store. If updates are available, tap Updates, and then tap Update all. d. Clear the cache frequently by entering the Settings menu in Internet Explorer and choosing the delete history option. e. As a last resort, try re-installing the game, it usually fixes most issues (please note that any progress on the mobile device that has not been synchronized with Facebook at this stage will be lost. However, all the progress that is currently saved on Facebook can easily be retrieved, once you have reconnected the device successfully). Also any boosters or extra lives stored in the game may also be lost during this process.To delete the game on Start tap Games, In Collection tap and hold the game and then tap Remove. Then go back to the Marketplace or Store and reinstall the game. For extra support from Microsoft please try the Windows Phone 7 and Windows Phone 8 How-to websitesHave a sweet week!
Hi naadira56- Thanks for posting on King Care. I am sorry that you have been experiencing a problem connecting your game to Facebook.
Let's try and get you back on track :-)
Here are a few steps which should improve your gaming experience:
a. Go to Settings > system > advertising id. Now make sure the Advertising ID switch is set to "Off."
b. Please close all apps and restart the device by pressing and holding the Power button until you see the "Slide down to power off" option. Then flick down. After it's off press the Power button to turn the phone back on.
c. Please check for any updates for your device and apps: On Start, tap Marketplace or Store. If updates are available, tap Updates, and then tap Update all.
d. Clear the cache frequently by entering the Settings menu in Internet Explorer and choosing the delete history option.
e. As a last resort, try re-installing the game, it usually fixes most issues (please note that any progress on the mobile device that has not been synchronized with Facebook at this stage will be lost. However, all the progress that is currently saved on Facebook can easily be retrieved, once you have reconnected the device successfully). Also any boosters or extra lives stored in the game may also be lost during this process.
To delete the game on Start tap Games, In Collection tap and hold the game and then tap Remove. Then go back to the Marketplace or Store and reinstall the game.
For extra support from Microsoft please try the Windows Phone 7 and Windows Phone 8 How-to websites
Have a sweet week!
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Sir me jab bhi payment karta hu mere game account me gold coin nhi aate
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
