I need help for Candy Crush Saga

Jocelyne55

Hello,I have a problem with my game, for some time it loads and stops at 69% loading, my flash player is up to date, I also delete the cookies and empty the cache of my search engine (firefox) but No change.I also install BitMalware and did a scan, delete the files that he said were undesirable, still no change.I did all the updates of windows and still the same problem.My computer is under windows 7 with service pack 1.Can you help me solve this problem?thank you very much

Jocelyne55

I'm sorry but I don't understand what do you mean, It's Candy Crush saga that's causing me trouble it does want to start, yet before it works properly. It's happened overnight without reason

Cezdiamond

Hi Jocelyne-  Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading Candy Crush Saga. I can understand your frustration. Let's get you back on track :-)

Please can you follow our troubleshooting steps here: https://care.king.com/en/bubble-witch-3-saga/candy-crush-jelly-saga-supported-browsers

Let me know how you get on :-)

Have a sweet weekend!