Candy Crush Saga. I lost ALL my levels (in thousands) and is now back to 1!

charlottemca24

Hi , my dad had been playing candy crush and he was on a very high level but for some reason it disappeared and he has had to start again can you help ?

kindajanet

Hi, my game just froze mid game so I restarted my phone and when I opened candy crush again it started me at level 1 - I was in the thousands. How can my progress be restored?

hilalooz

hi , I have the same problem , any suggestion?

hilalooz

please

Mary_Kay

https://community.king.com/en/candy-crush-saga/discussion/comment/1047542#Comment_1047542

Are you back to level 1? Read this.

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored/p1

hilalooz

@Mary_Kay thank u this was helpfull

I hope they can restore the levels manually