Signed in to Facebook and lost my progress

Joseph_A

Hello,

I was on level 2555 when I connected to my wife's Facebook account and lost all of my progress, dropping down to level 1. Every time I log her Facebook out of the game, I'm still at level 1. When I try to log into my Facebook account, it only gives me the option to log into hers. I don't think I've ever connected my account to Facebook in the game. Please help! 

sharons

Help! I lost my game! I was on level 1860.
I signed in using my Facebook account but it’s not showing my profile picture and has now started me at level 1

Cezdiamond

Hi Joseph- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

As soon as you get back to me we can get this sorted :-)

Have a lovely week!