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Hello!
i would like to reset my levels on candy crush saga, how can i do it?
Can i give you my e-mail?
Hi Stephane- I can indeed help you here :-)
I will send you a private message to explain how. Please check for the envelope icon.
Thanks!
sorry but any options are not good
i want to keep my Facebook account with all my friends
and i want to play connected for have life to my friends
can't you reset my account directly ?
thanks you
Hi Stephane- Thanks for posting on King Care. Welcome to the community :-) Here you have a few options:
1) Create a new Facebook/Kingdom account- uninstall the game and play connected to a new account. You would be able to start from the beginning but still save your new levels to an account and enjoy the perks of being connected.
2) Uninstall the game and play whilst not connected to any account.
Let me know if you need a hand :-)
Have a sweet week!
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Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…