Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi doctor fun- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration.
Let's get you back on track :-)
Please can you follow our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
You can find more information on our latest Blog too: https://care.king.com/en/blog/article/is-your-browser-ready-for-html5 Let me know how you get on :-)
Have a sweet week!
Hello @torrevieja and a warm welcome to our wonderful King Community. As long as you are playing the game via FB your progress should be saved.
You can also create a king.com account to play the game and sync it with the FB account. That way if there is an issue with FB, you can keep your progress and play via King.com.
How to create King account form a PC
How to create King account form a mobile device
To sync your progress with King.com, please complete the following steps:
Welcome to Sweet King Community! 👑
Congratulations! You have completed max level on this game! Well done! 👍
45 new levels always released every Wednesday on this game. 😊
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭