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Automatic purchase , I did not want
Hansa_Modha
Posts: 30
Level 3
in Support
When I opened up my phone gift box opened and gave me daily booster and all of sudden another screen opened and said my purchase of 6 hr was successful. I did not want any additional time . It used my gold bars
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Answers
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Hi Hansa Modha,
Thank you for posting this here on King Care.
I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.
Kindest regards and have a great day,
Tony - King Care Team
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I DID NOT make this purchase Jan 30 Seems to be happening a LOT. did not get any confirmation or sign in. Something or someone is making these purchases 😡I am purposely. NOT BUYING any booster please correct & advise of NO auto payment tkx
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Welcome to the King Community.
Purchases for this game are performed through the App Store, so you need to turn off the auto purchase option from your App Store. However, if you accidentally make a purchase for this game, you can contact our Player Support to ask for a refund. If you play on mobile, then please email Player Support directly from the game.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
You will also find more details at the link below.
Thank you.
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