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How do I restore my game level after having reinstalled Windows 10? When I try to log in using email is it says account not found. I was around level 267. Thank you!
Hi Jerry, I am going to elevate this to a King Admin who will be able to help you get back to your current level.
Hi Elsa, yes that is correct after reinstalling Windows 10 I downloaded Candy Crush from Microsoft store. I have since started again at level 1. It is funny though because I can see my ranking on the different levels, but I can't go to where I was before reinstall.
Hi Jerry, sorry for the delay in responding but thank you for writing us here at King Care. Are you still having this issue? How did you reinstall it? Did you go to the Microsoft store (shopping bag) and click to install it? Please let me know if it has been resolved.
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Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
