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Candy crush saga - lost progress. Help needed to get me back where I was.
Oh no Damian, it's so very important to play through Facebook because they save your progress. I'll elevate this to a King Admin and maybe she can get some of your levels back. But, in the future, please, please make sure that you always log in with Facebook so that you can keep advancing in the game. Please give her a couple of days to respond because she's got a list of glitches to report. You should get a private message from her here on King Care.
Hi Elsa, I wasn't playing through Facebook. I think I might have inadvertently logged in via Facebook and that's how I lost my progress as it took me back to the start.
Hi Damian, you haven't mentioned if you are playing through Facebook because only Facebook saves your progress. So if you weren't playing through Facebook then it's not going to work. There could be a couple of things to consider.
1. Playing through Facebook
2. If you have been playing through Facebook then try to clear out the history on your mobile device as the first step. Then log out of Facebook and log back in and you should be back at your current level.
3. If you haven't been playing through Facebook now is a good time to start.
Please give me more information regarding if you play through Facebook and then we can try to resolve it one way or another.
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Hi, I finished 23 tickets of the Yetis Draw out of 25 , still have 2 only to reach the big prize. But all tickets disspaeared on the board game and not appearing near the level number anymore. Where did they go ?
Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!