Last my progress after upgrading to IPhone X

Coljad_

I upgraded to the IPhone X and lost my progress. I wasn’t logged in with Facebook and didn’t have an account. I can’t go back to my old phone. It’s been restored. This has never happened before when upgrading phones. Please help

_Elsa_

Hi Caljad, sorry for the delay in responding.  This has happened to you because Facebook saves your progress so without logging in you can lose your levels and boosters at any time.  I will elevate this to a King Admin who will write you privately here on King Care.  She won't be in the office until Tuesday and will have a lot of messages to respond to so please be patient.  Please sign up with a Kingdom account so that once she gets your levels corrected you can then continue to play the game the Kingdom.

Cezdiamond

Thanks @Elsa

@Coljad please make sure that you now create a Facebook or Kingdom account and link the account to your game. I will then send you a private message so that we can get you back on track :-) 

Thanks!