Overwrite savings

Rossana_Suriano

Hi, I have been playing for a while now on my phone and progressed to the last level. Unfortunately I discovered that the game was logged in in another  account. So I logged out and logged into my FB account and lost all the progress I had on my phone. The sync got me back where I was a month ago. Is there any way to sync from my phone to the FB account and not the other way around?

Thanks

_Elsa_

Hi Rossana, I will elevate this to a King Admin who should be able to help you restore it.  Make sure that you continue to use the same account in the future.

Cezdiamond

@Elsa thanks for passing on. 

@Rossana I will send you a private message so that I can check your account and hopefully get you back on track. 

Thanks!