Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Continues to crash iPad
Hi CandyMom I am going to forward your message to our King Superstars to see if anyone can help you.
Hi Elsa and CandyMom, Mark is dealing with this I believe? But I have heard other reports of issues with ios9 and especially older devices. They cannot always cope with the games
Thanks for working on it!
Hi CandyMom, Mark posted this yesterday on King Care regarding older devices and even though he's referring to Pet Rescue I think the same thing is happening with you because you also have an older model device.
https://care.king.com/en/pet-rescue-saga/pet-rescue-saga-on-old-ios-devices
Hi CandyMom,
I'll check up on other players who have the same crash issue as you.
I did a check on the iPad 3 and it might be an issue that the model is 6 years old and installed with a newer version of the OS - this leaves very little system resources to load and run the game stable.
For now I suggest you only play on Facebook or King.com
- Mark
Thanks, Mark.
I do play on Facebook on the iPad when it doesn't crash it (but it still continues to.)