Ipad crash after update

CandyMom

Continues to crash iPad

_Elsa_

Hi CandyMom I am going to forward your message to our King Superstars to see if anyone can help you.

Lady_Choo

Hi Elsa and CandyMom, Mark is dealing with this I believe? But I have heard other reports of issues with ios9 and especially older devices. They cannot always cope with the games

CandyMom

Thanks for working on it!

_Elsa_

Hi CandyMom, Mark posted this yesterday on King Care regarding older devices and even though he's referring to Pet Rescue I think the same thing is happening with you because you also have an older model device.

https://care.king.com/en/pet-rescue-saga/pet-rescue-saga-on-old-ios-devices

MarkHawk

Hi CandyMom,

I'll check up on other players who have the same crash issue as you.

I did a check on the iPad 3 and it might be an issue that the model is 6 years old and installed with a newer version of the OS - this leaves very little system resources to load and run the game stable.

For now I suggest you only play on Facebook or King.com

- Mark

CandyMom

Thanks, Mark.

I do play on Facebook on the iPad when it doesn't crash it (but it still continues to.)